Do orders above Rs. 10,000 require advance payment?
Yes. Orders above Rs. 10,000 require 50% advance payment before confirmation and dispatch. The remaining amount can be paid through Cash on Delivery where available or through Bank Transfer.
Do you deliver across Pakistan?
Yes, Comfy House delivers across Pakistan through trusted courier partners.
Is Cash on Delivery available?
Yes! Cash on Delivery is available across Pakistan.
What payment methods do you accept?
We accept Bank Transfer and Cash on Delivery for nationwide
How long does delivery take?
Lahore orders usually take 1–3 business days. Orders for other cities usually take 3–5 business days after payment verification.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with clear photos. After verification, we will arrange a replacement, exchange, or refund where applicable.
Can I return or exchange a product?
Yes, eligible products can be returned or exchanged within 7 days if they are unused, unwashed, and in original packaging.
Are sale items returnable?
No. Sale or discounted items are non-returnable and non-exchangeable.
Who pays return shipping?
If the return is due to customer preference, the customer pays return shipping. If the issue is due to our mistake, Comfy House will cover the shipping cost.
How can I contact customer support?
You can contact us by phone, email, or WhatsApp at +92 371 4696789 or helloat.comfyhouse@gmail.com.
How should I care for my bedding?
Wash with cold water, use mild detergent, avoid bleach, wash dark colors separately, and tumble dry low or line dry.